1. AI Chief-of-Staff Agent
Make.com + Gemini 1.5- > Metric: Reduced decision latency from hours to <10 minutes.
- > Metric: 100% SLA-based acknowledgment or escalation (15 mins).
- > Signal: 85% signal-to-noise ratio improvement via LLM classification.
An autonomous execution system ensuring nothing critical slips through the cracks. Engineered a fail-safe state machine to govern incident ownership, shifting triage from manual oversight to automated, asynchronous loops.